1. Terms

By accessing this Website, accessible from https://hostcry.com, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trademark law.

2. Use License

• Permission is granted to temporarily download one copy of the materials on HostCry's Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
• modify or copy the materials;
• use the materials for any commercial purpose or for any public display;
• attempt to reverse engineer any software contained on HostCry's Website;
• remove any copyright or other proprietary notations from the materials; or
• transferring the materials to another person or "mirror" the materials on any other server.

This will let HostCry to terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format.

3. Disclaimer

All the materials on HostCry’s Website are provided "as is". HostCry makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, HostCry does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.

4. Limitations

HostCry or its suppliers will not be hold accountable for any damages that will arise with the use or inability to use the materials on HostCry’s Website, even if HostCry or an authorized representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on HostCry’s Website may include technical, typographical, or photographic errors. HostCry will not promise that any of the materials in this Website are accurate, complete, or current. HostCry may change the materials contained on its Website at any time without notice. HostCry does not make any commitment to update the materials.

6. Links

HostCry has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by HostCry of the site. The use of any linked website is at the user’s own risk.

7. Site Terms of Use Modifications

HostCry may revise these Terms of Use for its Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.

8. Your Privacy

Please read our Privacy Policy.

9. Governing Law

Any claim related to HostCry's Website shall be governed by the laws of pk without regards to its conflict of law provisions.

10. Refund Policy

For detailed information about our refund policy, money-back guarantee terms, eligible products, and refund process, please refer to our comprehensive Refund Policy page.

11. Primary Domain Changes

Each hosting service is provisioned with one primary domain. Changing the primary domain requires a manual update on our servers and is treated as a support request, not an unlimited self-service feature. Requests can be opened via Support or Contact.

• You may request a primary domain change up to three (3) times within any rolling 12-month period per hosting service.
• Requests beyond this limit may be declined. HostCry is not obligated to perform additional primary domain changes within the same 12-month period.
• Name server updates, DNS changes, or pointing a different domain at your account do not reset or expand this limit.
• Addon, parked, or subdomain configuration (where available on your plan) is separate from changing the account’s primary domain and does not count toward the three-change allowance unless a primary domain change is also required.
• Abuse of support channels with repeated primary domain change requests after the limit has been reached may result in delayed responses or ticket closure with a reference to this policy.

12. Service Expiry & Termination

Hosting that expires and is not renewed within 7 days of the expiry date may be terminated completely. After termination, data may be permanently deleted and cannot be restored. Renew and manage services from your Client Area.

• HostCry may notify you by email and/or other contact details on file regarding renewal. You are responsible for keeping contact details up to date and for checking renewal notices.
• HostCry is not responsible if you miss renewal notices because of an incorrect email, full inbox, spam filtering, or unreachable phone number.
• HostCry may suspend or terminate services immediately for prohibited content, abuse, non-payment, or violation of these terms, with or without prior notice where necessary to protect the network or other customers.

13. Prohibited Content & Use

All hosting plans are for legitimate website hosting. The following is prohibited on HostCry servers. Accounts found hosting prohibited content may be suspended or terminated without prior notice, and no refund will be issued under our Refund Policy:

• Providing free hosting to third parties (reseller plans)
• High-traffic news / content farms that abuse shared resources
• Spam, threats, phishing, or fraudulent websites (including sites listed on fraud databases such as aa419.org or escrow-fraud.com)
• Email marketing platforms, push-button mail scripts, or bulk mailing operations
• SMM panel scripts, proxy scripts, anonymizers, or similar tools
• Pirated software / warez, or forums/sites that distribute illegal or pirated content
• Image-hosting scripts similar to large public image dump sites
• Large collections of MP3 files and/or DVD/CD ISO images
• Prime bank programs, lottery / PTC / HYIP sites
• Adult / pornographic content
• Bitcoin or cryptocurrency mining
• Hacker-focused sites, archives, or programs
• Hosting on free/abusive TLDs such as .tk, .ml, .cf, .ga (services may be terminated without prior notice if found)
• Commercial audio streaming beyond light/personal use (more than one or two streams)
• Download / file dump sites (MP3, wallpaper packs, movie download or streaming sites, bot sites, and similar)

HostCry reserves the right to suspend any account that negatively impacts server performance, security, or other customers.

14. Account Credit / Wallet Balance

• Funds added to a HostCry client-area credit / wallet balance are non-refundable.
• Once credit is added to your wallet, it cannot be withdrawn to JazzCash, Easypaisa, bank transfer, card, cryptocurrency, or any other payment method.
• If you purchase a service using credit balance and later receive an approved refund under our Refund Policy, the refund will normally be returned as account credit only, not to the original external payment method.

15. Domain Registration

• You may not register domains that infringe trademarks or the rights of other companies, brands, or individuals. Search and register domains on our Domain Registration page.
• Once a domain is registered, it generally cannot be cancelled or refunded. See our Refund Policy.
• It is your responsibility to verify that domain registration completed successfully. If registration fails due to a technical or system issue, you must contact HostCry support within 3 working days via [email protected], Contact, or a ticket in the Client Area.
• HostCry accepts no liability for domain loss caused by invalid or insufficient information you provided, late payment, or technical faults beyond our reasonable control.

16. Backups & Recovery

• Automated backups, where offered, are a complimentary convenience. HostCry can restore data only if a usable backup exists on our backup storage.
• Very large accounts (for example accounts larger than 15 GB) may be excluded from automated backup schedules.
• You are solely responsible for files and data on your account and should maintain your own independent backups.
• Where backups are retained, HostCry typically keeps a limited rotation (for example up to about four recent backups on a multi-times-per-week schedule). Retention is not guaranteed for every account or every file.

17. Reactivation Fee

If a hosting account is suspended due to malware, phishing, spam, or other prohibited content, a reactivation fee of USD $3 (or the equivalent in PKR / AED at HostCry’s then-current rate) may apply before the service is restored. This fee is non-refundable and is not eligible for rebate or waiver requests. Contact us via Contact or Support after cleaning the account if you need reactivation help.

18. Accurate Account Details

You must provide accurate contact details (including a working email address and phone number). If incorrect, fake, or unreachable details are provided, HostCry may close or suspend the account and will not reopen it until correct details are provided and verified in the Client Area.

19. Fair / Unlimited Usage

Hosting accounts may not be used primarily as a file storage or backup archive service. Reasonable website backups of your own site databases and files are allowed. Accounts using an excessive or unreasonable amount of disk space, inodes, CPU, RAM, or bandwidth may be asked to reduce usage or face suspension/termination. HostCry reserves the right to suspend or terminate any service for resource abuse at its discretion.

20. Adult Content & Anti-Spam Policy

• Adult content such as pornography or nudity is not allowed.
• HostCry has a zero-tolerance policy against unsolicited email, bulk emailing, and spam. “Safe lists” and “double opt-in” lists used for unsolicited mail are treated as spam. Accounts that send spam may be terminated with or without notice and without refund under our Refund Policy.
• Bulk mailing is not allowed. As a general limit, each cPanel account may send up to 500 emails per day. Accounts that appear to be spamming may be suspended with or without notice.

21. Affiliate Program

Participation in the HostCry affiliate program is subject to these terms and the full rules on our Affiliate Program page:

• Referrals involving fraud, abuse, self-referral, related-account abuse, or other misconduct will not be paid.
• Affiliate accounts must typically remain in good standing; payouts may require the referring relationship / commission to mature (for example at least 60 days) before payment.
• If a referred customer receives a refund for any reason under our Refund Policy, related commission is void and will not be paid.
• Affiliate commission applies to eligible hosting plans only — not domain registrations, transfers, or renewals. Compare hosting on our Pricing page.
• Bulk email promotion, fake redirects, cookie stuffing, trademark-bidding abuse, and malicious advertising (including unauthorized coupon or discount-code schemes) are not accepted.
• Affiliate accounts that violate these rules or abuse the program may be terminated without prior notice, and unpaid commissions may be forfeited.
• HostCry may cancel or modify the affiliate program at any time for any reason.